Accessibility

M HKA is an open house. In terms of accessibility, we strive to offer an interesting programme in adapted facilities. We welcome everyone!

Smooth lift ride from one floor to another.

The M HKA has 2 lifts available for visitors with buggies, people in wheelchairs, or for those who just don’t feel like taking the stairs. With the small lift at the reception desk, visitors can easily access every floor, except the archive presentation room. The large lift (ask for it at the front desk) takes visitors to the ground level, 2nd, 4th and 6th floors.
Lift dimensions:

• small lift (L x W x H): 141.5 x 104.5 x 219.7 cm, door opening: 79.7 cm
• large lift (L x W x H): 272.2 x 196.2 x 219.8 cm, door opening: 99.8 cm

Toilets and changing tables

On the ground floor, there are toilets for men and women, for artists and for wheelchair users. Both the ladies’ and men’s toilets are equipped with a changing table for toddlers.

On the fourth floor there are several toilets for men and women, all of which are equipped with a changing table.

Assistive devices

Do you have trouble walking? Do you get tired quickly? Too many stimuli or need help with fine motor skills? At the front desk, you can borrow assistive devices that will improve your experience as a visitor. We can provide:
– wheelchairs
– walking chairs
– noise-cancelling headphones for children
– noise-cancelling earplugs for adults
– adapted craft materials for pre-schoolers and visitors with disabilities

Do you have specific needs or want to use our assistive devices? Please do not hesitate to let us know by phone (+32 (0)3 260 99 99) or via info@muhka.be.

Autism-friendly M HKA

Together with Tourism for Autism, we can help prepare your visit to the M HKA. Using a visual itinerary, visitors can find their way from their home to the museum, learn about our museum rules or prepare for ‘specials’ in our exhibition halls.

Lockers

Lockers are provided for storing backpacks and coats. Storage of large backpacks or objects is mandatory. The lockers can be locked with a 1-euro coin or with a token that can be obtained at the counter.

For water and milk

From Tuesday to Sunday, you can drop by at the M HKAFE for a drink or small bite to eat. On closing days, we provide free water and there is a microwave for warming baby bottles. On these days, visitors are allowed to bring their own lunch. Please be sure to leave your table clean!

For more information, feel free to visit the front desk at any time.

Discover our customised offer

• Guided Tours
  Our tours are always custom-tailored to the expectations of the group.
• Multilingual offer
  In the museum, we strive to make all information available in Dutch, French and English.
• The Salon
  In the Salon on the first floor you’ll find activities for children and a documentation space.
• NT2
  If you haven’t completely master Dutch yet, you can make use of our customised NT2-offer.
• Meet Me @ M HKA
  Every first Saturday of the month, people with early dementia and their caregivers are welcome for individual visits. At these moments, a guide will help you know your way around in the museum. Groups can make a reservation at any time.
• Blind and visually impaired
  Our guides were given special training for blind and visually impaired people.